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Technical Support

Technical Support

Realizing the complexity of a Telecom operator’s environment, we had developed an extinct portfolio of OSS solutions for telecom operators in the region. We have developed experiences over the years based on the network monitoring.

For signaling networks for all the technologies like GSM, GPRS, UMTS, SIGTRAN, and VoIP in addition to active testing solution to ensure that new services and voice/content delivery are to the subscriber satisfaction. We provide a wide range of innovative fully integrated OSS that includes solutions for Network performance & Troubleshooting, Quality of Service (QoS) Management, Lawful Interception and Data Retention, Service Fulfillment, Mobile Number Portability.

Under today’s tough competition, many operators are increasingly focusing on profitability and margin rather than absolute growth and revenues. With very thin margins any possible leakage of revenue or loss in returns will have a clear effect on the operators’ financial health. Revenue assurance and fraud management systems became one of the critical systems that the operator considers to secure its profitability

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